Terms of Service

Last updated November 13, 2026

These terms cover your use of tupeloparkcity.com and the ways you reach Tupelo Park City online, including messages and chats with us on Google and other platforms. Tupelo Park City is operated by Falcon PC Main Street, LLC ("Tupelo," "we," "us"). By using the website or messaging us, you agree to these terms. If you don't agree, please don't use them.

Using our website

You're welcome to use the website to learn about the restaurant, read our menus, book a table, order food, buy gift cards, and ask about events. Please don't misuse it. That means no attempts to disrupt the site, access it by automated means that burden it, copy it for commercial use, or use it for anything unlawful.

Reservations

Reservations are booked through OpenTable. A reservation is a request for a table at a set time and is subject to availability. Some reservations and events may require a card on file, a deposit, or prepayment, and any cancellation or no-show policy will be shown before you confirm. OpenTable's own terms and privacy policy apply to your use of its service.

Online ordering

Pickup orders are placed through Toast. Prices, availability, and pickup times shown at checkout are the ones that apply to your order. We may decline or cancel an order if an item is unavailable or we can't fulfill it, and in that case you will not be charged or will be refunded. If something is wrong with your order, call us at (435) 292-0888 and we will make it right. Toast's own terms and privacy policy apply to your use of its service.

Gift cards

eGift cards are sold through SwipeIt and delivered by email. Physical gift cards are available from the restaurant. Our gift cards do not expire. They can be used for food and beverage at Tupelo Park City, are not redeemable for cash except where the law requires it, and can't be replaced if lost or stolen without proof of purchase.

Events and private dining

Tickets to dinners and special events are sold through OpenTable, and the details and refund terms for each event are shown at purchase. Private events and buyouts are governed by the event agreement you sign with us. If that agreement and these terms ever conflict, the event agreement controls.

Menus, prices, and hours

Our menus change with the seasons and with what our farmers and purveyors have. Dishes, prices, and hours shown online may differ from what is offered when you visit, and the menu at the restaurant is the one that applies.

Allergies and dietary needs

Our kitchen handles wheat, dairy, eggs, nuts, shellfish, and other common allergens, and we can't guarantee that any dish is free of them. Menu descriptions don't list every ingredient. If you have an allergy or dietary restriction, tell your server or call us before you order. Please don't rely on the website or an automated answer for allergy information.

Messaging and AI assistants

You can message us through Google and other platforms. Some replies may come from an automated or AI assistant, including assistants provided by Google, and others from our team. Automated replies are drawn from information we publish, like our hours, menus, and policies. They can be wrong or out of date.

An automated reply is not a confirmed reservation, a price quote, an event contract, or allergy advice. Reservations are confirmed only through OpenTable or directly by our team, and private events only by a signed agreement. If an automated answer matters to your plans, please confirm it with us at (435) 292-0888.

By messaging us, you agree that we may reply in the same channel. Message and data rates from your carrier may apply. You can stop at any time by ending the conversation or using the opt-out tools of the platform you're using. Please don't send payment card numbers or other sensitive personal information in a message. The platform you use, such as Google, handles your messages under its own terms and privacy policy.

Third-party services and links

We rely on outside services, including OpenTable, Toast, SwipeIt, and Google, and the website links to other sites. We don't control those services and aren't responsible for their content, availability, or practices. Your use of them is subject to their terms.

Our content

The Tupelo name and logo, and the text, photographs, menus, and design on the website, belong to us or to those who licensed them to us. You may view and share them for personal, non-commercial use. Any other use needs our written permission.

Privacy

Our Privacy Policy explains what information we collect and how we use it. It is part of these terms.

Disclaimers

We work to keep the website and our online information accurate, but we provide them "as is" and "as available," without warranties of any kind, to the fullest extent the law allows. We don't promise that the website or any messaging channel will always be available or free of errors.

Limit of liability

To the fullest extent the law allows, Tupelo and its owners, managers, and employees are not liable for indirect, incidental, special, or consequential damages arising from your use of the website, our messaging channels, or any third-party service. Our total liability for any claim related to these terms is limited to the amount you paid us for the order, gift card, or ticket the claim is about. Nothing in these terms limits liability that can't be limited by law.

Governing law

These terms are governed by the laws of the State of Utah. Any dispute will be brought in the state or federal courts serving Summit County, Utah.

Changes to these terms

We may update these terms from time to time. The date at the top shows the latest version, and continuing to use the website or message us after a change means you accept it.